Something has a padlock on the whole screen now. Why?

That feature comes with a different Reclaim™ plan. We show it rather than hiding it, so you can see what is there. Tap it and we tell you what it does, which plan includes it, and offer to upgrade you. Anything that keeps you safe is never behind a padlock: your allergies, conditions, medicines, supplements, symptoms, how you eat and your health record are on every plan, including the free one.